Will this be available for the Oculus Quest?
Yes, it will be.
Last updated: August 14, 2019 15:01
When will I get my founder Discord role?
All rewards, roles, etc. will be distributed AFTER the close of the Kickstarter.
Last updated: August 27, 2019 16:17
Will you support haptic suits, gloves, VR treadmills, etc.?
It’s not a priority right now. That doesn’t mean we’ll never support it, but we want to focus on the experience that the majority of players will have.
Last updated: August 27, 2019 16:17
Is there crossplay?
Short answer: Yes. Long answer: We can’t promise exactly which platforms have crossplay (due to platform limitations). We’ll try our best to work around all the platform limitations, though.
Last updated: August 27, 2019 16:17
How do I transfer my progress from one platform to another?
Progress will sync automatically.
Last updated: August 27, 2019 16:17
If we die in the game, do we die in real life?
…uh…
Let’s go with “no”?
Last updated: August 27, 2019 16:18
How does the name reservation work?
If you are in epic tier and above, you will be able to choose your first, second, and third name choices. In the event that multiple people want that name, we will randomly pick one and give it to them.
Last updated: October 15, 2019 16:32
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.